On Campus Training

On campus learning

Marsillo Consulting is dedicated to meeting the ever-changing needs of our clients. To offer the best quality educational experience, Marsillo Consulting Institute provides the most up-to-date equipment, technology and teaching skills at our campus in Midrand.

Our unwavering commitment to support our students in their educational journey is the foundation for everything we do. We are proud of our facilities and staff, who are committed to continually improve the quality of the student experience inside and outside the classroom. Proof of this rests with our graduates. Equipped with an Marsillo Consulting education, they are engaged citizens, ready for today’s careers and tomorrow’s opportunities.

Marsillo Consulting students also have the chance to gain valuable work experience through our work integrated learning programs.

Marsillo Consulting’s reputation for excellence is supported by a number of partnerships with corporate clients. To our students, these partnerships represent exciting pathways to further education and job opportunities.

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Retail Courses Offered

All of the our content is outcomes-based which means we take the responsibility of learning away from the facilitator and place it in your hands. Learning will begin in the workshop where you will identify the skills and knowledge you require in order to meet the specific outcomes and assessment criteria contained in the unit standard.

Advanced receiving and dispatch programme

Course:

Advanced receiving and dispatch programme

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

Module 1: Receive goods into the wholesale or retail outlets
Module 2: Prepare stock for dispatch from a wholesale or retail outlet
Module 3: Prevent shrinkage and losses in the receiving and dispatch area
Module 4: Receive goods into the wholesale or retail outlet

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Cashier/ Till operator

Course:

Cashier/ Till operator

Entry Level Requirements:

Numeracy and literacy at NQF level 1 or equivalent

What You’ll Learn:

Module 1: Operate the store computer
Module 2: Perform start of day functions at POS
Module 3: Deal with the customer and process payment at POS
Module 4: Replenish the cash float and perform cash up

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Merchandising

Course:

Merchandising

Entry Level Requirements:

Communication literacy at NQF Level 2 or equivalent and/or Mathematical literacy at NQF Level 2 or equivalent

What You’ll Learn:

Module 1: Mark merchandise and maintain displays
Module 2: Maintain the stockroom
Module 3: Prevent shrinkage and losses

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Shelf filler

Course:

Shelf filler

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

Module 1: Segment the wholesale and retail sector and identify the target market
Module 2: Explain the flow of stock and sales through a wholesale/ retail operation
Module 3: Understand the wholesale and retail business environment and the concept of shrinkage and losses
Module 4: Maintain a safe and secure work environment
Module 5: Understand roles and responsibilities in the event of an emergency in the wholesale and retail environment
Module 6: Understand safety procedures within a wholesale and retail store

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Theft fraud and safety in retail

Course:

Theft fraud and safety in retail

Entry Level Requirements:

Communication at NQF Level 2 and/or Terms of the learning area in which they will provide training

What You’ll Learn:

Module 1: Explain how to maintain a safe and secure work area
Module 2: Respond to emergency situations
Module 3: Explain how to deal with theft and fraud in a wholesale and retail outlet
Module 4: Prepare for one-to-one training on the job
Module 5: Conduct training seasons
Module 6: Monitor and report on learner progress
Module 7: Review training

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Basic customer care/ Professional behaviour and customer care

Course:

Basic customer care/ Professional behaviour and customer care

Entry Level Requirements:

Hold a GETC or equivalent qualification and/or Competent in communication and mathematical literacy NQF level 1

What You’ll Learn:

Module 1: Behave professionally in a business environment
Module 2: Interact with customers

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Count stock

Course:

Count stock

Entry Level Requirements:

Numeracy and literacy at NQF level 1 or equivalent

What You’ll Learn:

Module 1: Prepare for stock count
Module 2: Count Stock
Module 3: Perform post stock count housekeeping functions

During the workshop, you will complete a number of class activities that will form part of your formative assessment. In this you have the opportunity to practice and explore your new skills in a safe environment. You should take the opportunity to gather as much information as you can to use during your workplace learning and self-study.

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Retail manager programme

Course:

Retail manager programme

Entry Level Requirements:

Communication and Mathematical Literacy at NQF Level 3

What You’ll Learn:

Module 1: Describe and apply the management functions of an organisation
Module 2: Motivate a team
Module 3: Indicate the role of a team leader ensuring that a team meets an organisations standards

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Stock management

Course:

Stock management

Entry Level Requirements:

Communication literacy at NQF Level 2 or equivalent and/or Mathematical literacy at NQF Level 2 or equivalent

If the learner packs stock using a forklift then he/she must meet the requirement for licensing before embarking on this unit standard.

What You’ll Learn:

Module 1: Prepare for stock count
Module 2: Count stock
Module 3: Maintain stock balances
Module 4: Perform post stock count housekeeping functions
Module 5: Break bulk, pack and label stock

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Basic receiving and dispatching stock

Course:

Basic receiving and dispatching stock

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Customer service level 3

Course:

Customer service level 3

Entry Level Requirements:

Communication at NQF Level 2 and/or NQF Level 2 unit standard, entitled Maintain and adapt oral/signed communication.

What You’ll Learn:

Module 1: Interact successfully in oral communication
Module 2: Identify and respond to manipulative use of language
Module 3: Use strategies that capture and retain the interest of an audience

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Sales assistant programme

Course:

Sales assistant programme

Entry Level Requirements:

Communication at NQF Level 2 and/or Mathematical Literacy at NQF Level 2

What You’ll Learn:

Module 1: Identify products and ranges in the store
Module 2: Work with product features and benefits
Module 3: Establish the customers need
Module 4: Offer products to customers
Module 5: Overcome customer objections
Module 6: Close the sale
Module 7: Explain post-purchase product care

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

The concept of merchandising

Course:

The concept of merchandising

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1 and/or Communication at NQF Level 2 and/or Evaluating a visually merchandised display

What You’ll Learn:

Module 1: Segment the wholesale and retail sector
Module 2: Identify the store’s target market
Module 3: Explain the flow of stock and sales through a wholesale/ retail operation
Module 4: Understand the wholesale and retail business environment
Module 5: Understand shrinkage and losses within a wholesale and retail environment
Module 6: Adapt the visual merchandising plan to the outlets requirements
Module 7: Prepare the erect a visual merchandise display
Module 8: Display the merchandise in a visually appealing manner

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate