Course:

Advanced receiving and dispatch programme

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

• Module 1: Receive goods into the wholesale or retail outlets
• Module 2: Prepare stock for dispatch from a wholesale or retail outlet
• Module 3: Prevent shrinkage and losses in the receiving and dispatch area
• Module 4: Receive goods into the wholesale or retail outlet

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Cashier/ Till operator

Entry Level Requirements:

Numeracy and literacy at NQF level 1 or equivalent

What You’ll Learn:

• Module 1: Operate the store computer
• Module 2: Perform start of day functions at POS
• Module 3: Deal with the customer and process payment at POS
• Module 4: Replenish the cash float and perform cash up

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Merchandising

Entry Level Requirements:

Communication literacy at NQF Level 2 or equivalent and/or Mathematical literacy at NQF Level 2 or equivalent

What You’ll Learn:

• Module 1: Mark merchandise and maintain displays
• Module 2: Maintain the stockroom
• Module 3: Prevent shrinkage and losses

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Shelf filler

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

• Module 1: Segment the wholesale and retail sector and identify the target market
• Module 2: Explain the flow of stock and sales through a wholesale/ retail operation
• Module 3: Understand the wholesale and retail business environment and the concept of shrinkage and losses
• Module 4: Maintain a safe and secure work environment
• Module 5: Understand roles and responsibilities in the event of an emergency in the wholesale and retail environment
• Module 6: Understand safety procedures within a wholesale and retail store

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Theft fraud and safety in retail

Entry Level Requirements:

Communication at NQF Level 2 and/or Terms of the learning area in which they will provide training

What You’ll Learn:

• Module 1: Explain how to maintain a safe and secure work area
• Module 2: Respond to emergency situations
• Module 3: Explain how to deal with theft and fraud in a wholesale and retail outlet
• Module 4: Prepare for one-to-one training on the job
• Module 5: Conduct training seasons
• Module 6: Monitor and report on learner progress
• Module 7: Review training

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

 R3000 per delegate

Course:

Basic customer care/ Professional behaviour and customer care

Entry Level Requirements:

Hold a GETC or equivalent qualification and/or Competent in communication and mathematical literacy NQF level 1

What You’ll Learn:

• Module 1: Behave professionally in a business environment
• Module 2: Interact with customers

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Count stock

Entry Level Requirements:

Numeracy and literacy at NQF level 1 or equivalent

What You’ll Learn:

• Module 1: Prepare for stock count
• Module 2: Count Stock
• Module 3: Perform post stock count housekeeping functions

During the workshop, you will complete a number of class activities that will form part of your formative assessment. In this you have the opportunity to practice and explore your new skills in a safe environment. You should take the opportunity to gather as much information as you can to use during your workplace learning and self-study.

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Retail manager programme

Entry Level Requirements:

Communication and Mathematical Literacy at NQF Level 3

What You’ll Learn:

• Module 1: Describe and apply the management functions of an organisation
• Module 2: Motivate a team
• Module 3: Indicate the role of a team leader ensuring that a team meets an organisations standards

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Stock management

Entry Level Requirements:

Communication literacy at NQF Level 2 or equivalent and/or Mathematical literacy at NQF Level 2 or equivalent

If the learner packs stock using a forklift then he/she must meet the requirement for licensing before embarking on this unit standard.

What You’ll Learn:

• Module 1: Prepare for stock count
• Module 2: Count stock
• Module 3: Maintain stock balances
• Module 4: Perform post stock count housekeeping functions
• Module 5: Break bulk, pack and label stock

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Basic receiving and dispatching stock

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Customer service level 3

Entry Level Requirements:

Communication at NQF Level 2 and/or NQF Level 2 unit standard, entitled Maintain and adapt oral/signed communication.

What You’ll Learn:

• Module 1: Interact successfully in oral communication
• Module 2: Identify and respond to manipulative use of language
• Module 3: Use strategies that capture and retain the interest of an audience

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Sales assistant programme

Entry Level Requirements:

Communication at NQF Level 2 and/or Mathematical Literacy at NQF Level 2

What You’ll Learn:

• Module 1: Identify products and ranges in the store
• Module 2: Work with product features and benefits
• Module 3: Establish the customers need
• Module 4: Offer products to customers
• Module 5: Overcome customer objections
• Module 6: Close the sale
• Module 7: Explain post-purchase product care

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

The concept of merchandising

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1 and/or Communication at NQF Level 2 and/or Evaluating a visually merchandised display

What You’ll Learn:

• Module 1: Segment the wholesale and retail sector
• Module 2: Identify the store’s target market
• Module 3: Explain the flow of stock and sales through a wholesale/ retail operation
• Module 4: Understand the wholesale and retail business environment
• Module 5: Understand shrinkage and losses within a wholesale and retail environment
• Module 6: Adapt the visual merchandising plan to the outlets requirements
• Module 7: Prepare the erect a visual merchandise display
• Module 8: Display the merchandise in a visually appealing manner

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate