SETA ACCREDITED RETAIL TRAINING COURSES

For individuals and retail employers

Free Skills Development Facilitation

[we plan, implement & report on training for SETA requirements on your behalf]

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Marsillo Consulting are specialists in Wholesale & Retail Training with over 18 year’s experience. Let one of our experts in their specific fields develop you or your employees’ skills through one of our SETA accredited courses.

Our retail training is designed to suit:

The benefits of choosing Marsillo Consulting

QUALITY TRAINING
MATERIAL

Course material developed from top ranking business, academia & specialists & supported by qualified facilitators, assessors & moderators

SETA
ACCREDITED

Nationally recognised W&R Seta Accredited Certification Number 101. This confirms the training quality and level of candidate proficiency.

IN-HOUSE
PRACTICALS

Practical, well-planned & supervised training gives learners additional capabilities to leverage in their retail careers.

BEE LEVEL 1
CONTRIBUTOR

We are 100% black owned.

FREE SDF
FUNCTION

We plan, implement & report on training for SETA requirements on your behalf.

TRAINING
CENTRE

SAQA and National Quality Framework approved facilities equipped with the latest technology and teaching aids.

Retail Courses Offered

All of the our content is outcomes-based which means we take the responsibility of learning away from the facilitator and place it in your hands. Learning will begin in the workshop where you will identify the skills and knowledge you require in order to meet the specific outcomes and assessment criteria contained in the unit standard.

Course:

Advanced receiving and dispatch programme

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

  • Module 1: Receive goods into the wholesale or retail outlets
  • Module 2: Prepare stock for dispatch from a wholesale or retail outlet
  • Module 3: Prevent shrinkage and losses in the receiving and dispatch area
  • Module 4: Receive goods into the wholesale or retail outlet

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Cashier/ Till operator

Entry Level Requirements:

Numeracy and literacy at NQF level 1 or equivalent

What You’ll Learn:

  • Module 1: Operate the store computer
  • Module 2: Perform start of day functions at POS
  • Module 3: Deal with the customer and process payment at POS
  • Module 4: Replenish the cash float and perform cash up

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Merchandising

Entry Level Requirements:

Communication literacy at NQF Level 2 or equivalent and/or Mathematical literacy at NQF Level 2 or equivalent

What You’ll Learn:

  • Module 1: Mark merchandise and maintain displays
  • Module 2: Maintain the stockroom
  • Module 3: Prevent shrinkage and losses

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Shelf filler

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

  • Module 1: Segment the wholesale and retail sector and identify the target market
  • Module 2: Explain the flow of stock and sales through a wholesale/ retail operation
  • Module 3: Understand the wholesale and retail business environment and the concept of shrinkage and losses
  • Module 4: Maintain a safe and secure work environment
  • Module 5: Understand roles and responsibilities in the event of an emergency in the wholesale and retail environment
  • Module 6: Understand safety procedures within a wholesale and retail store

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Theft fraud and safety in retail

Entry Level Requirements:

Communication at NQF Level 2 and/or Terms of the learning area in which they will provide training

What You’ll Learn:

  • Module 1: Explain how to maintain a safe and secure work area
  • Module 2: Respond to emergency situations
  • Module 3: Explain how to deal with theft and fraud in a wholesale and retail outlet
  • Module 4: Prepare for one-to-one training on the job
  • Module 5: Conduct training seasons
  • Module 6: Monitor and report on learner progress
  • Module 7: Review training

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

 R3000 per delegate

Course:

Basic customer care/ Professional behaviour and customer care

Entry Level Requirements:

Hold a GETC or equivalent qualification and/or Competent in communication and mathematical literacy NQF level 1

What You’ll Learn:

  • Module 1: Behave professionally in a business environment
  • Module 2: Interact with customers

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Count stock

Entry Level Requirements:

Numeracy and literacy at NQF level 1 or equivalent

What You’ll Learn:

  • Module 1: Prepare for stock count
  • Module 2: Count Stock
  • Module 3: Perform post stock count housekeeping functions

During the workshop, you will complete a number of class activities that will form part of your formative assessment. In this you have the opportunity to practice and explore your new skills in a safe environment. You should take the opportunity to gather as much information as you can to use during your workplace learning and self-study.

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Retail manager programme

Entry Level Requirements:

Communication and Mathematical Literacy at NQF Level 3

What You’ll Learn:

  • Module 1: Describe and apply the management functions of an organisation
  • Module 2: Motivate a team
  • Module 3: Indicate the role of a team leader ensuring that a team meets an organisations standards

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Stock management

Entry Level Requirements:

Communication literacy at NQF Level 2 or equivalent and/or Mathematical literacy at NQF Level 2 or equivalent

If the learner packs stock using a forklift then he/she must meet the requirement for licensing before embarking on this unit standard.

What You’ll Learn:

  • Module 1: Prepare for stock count
  • Module 2: Count stock
  • Module 3: Maintain stock balances
  • Module 4: Perform post stock count housekeeping functions
  • Module 5: Break bulk, pack and label stock

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Basic receiving and dispatching stock

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1

What You’ll Learn:

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Customer service level 3

Entry Level Requirements:

Communication at NQF Level 2 and/or NQF Level 2 unit standard, entitled Maintain and adapt oral/signed communication.

What You’ll Learn:

  • Module 1: Interact successfully in oral communication
  • Module 2: Identify and respond to manipulative use of language
  • Module 3: Use strategies that capture and retain the interest of an audience

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

Sales assistant programme

Entry Level Requirements:

Communication at NQF Level 2 and/or Mathematical Literacy at NQF Level 2

What You’ll Learn:

  • Module 1: Identify products and ranges in the store
  • Module 2: Work with product features and benefits
  • Module 3: Establish the customers need
  • Module 4: Offer products to customers
  • Module 5: Overcome customer objections
  • Module 6: Close the sale
  • Module 7: Explain post-purchase product care

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

Course:

The concept of merchandising

Entry Level Requirements:

Numeracy and Literacy at NQF Level 1 and/or Communication at NQF Level 2 and/or Evaluating a visually merchandised display

What You’ll Learn:

  • Module 1: Segment the wholesale and retail sector
  • Module 2: Identify the store’s target market
  • Module 3: Explain the flow of stock and sales through a wholesale/ retail operation
  • Module 4: Understand the wholesale and retail business environment
  • Module 5: Understand shrinkage and losses within a wholesale and retail environment
  • Module 6: Adapt the visual merchandising plan to the outlets requirements
  • Module 7: Prepare the erect a visual merchandise display
  • Module 8: Display the merchandise in a visually appealing manner

For more information on the module content, please fill in the enquiry form.

Duration:

3 days

Cost:

R3000 per delegate

What’s included in each course

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